Returns and refunds
Quick questions:
How do I return an item?
To return a product, please contact our Customer Service team by email at [email protected] to obtain a return authorization number.
Once you have this number, you can download a return form here.
One or more products in my order are damaged. What should I do?
To return a product that was damaged during delivery, please contact our Customer Service team by email at [email protected] to obtain a Return Authorization Number.
Once you have obtained this number, you can download a return form here.
Please note: any damaged merchandise during delivery must be reported within 48 hours (2 business days) of receiving your order.
I received an item I didn’t order. What should I do?
Please notify our Customer Service team at 1-800-409-0301 or at [email protected].
They will explain how to return the product. Thank you for your honesty!