Products

Yes, absolutely! You can purchase special order items exactly the same way as regular products!

Important note: Special order products cannot be returned and orders cannot be cancelled.
Longer delivery times are to be expected.

To learn more about special order products, click here.

The units mentioned are not divisible. For available quantities, please refer to the “number of units per case” indicated in the product description page.

We appreciate your collaboration with our goal of continuous improvement. Please fill out this form. Thank you for your help!

Only users with the roles of Administrator or Buyer can access shopping lists. To learn more about the User Management functionality, click here.

To learn more about the Shopping lists, click here.

A similar product is one that is in the same category, type, and field as the original product. When looking for a similar product, filters for brand, use, and active ingredients will help you refine the results.

A “See similar products” link or button will show in three places:

- In the product list

- On the product page

- In your purchase lists

To learn more, click here.

No. Products awaiting shipment ordered from our old website will be shipped. You can access the complete list of these products on the “Products awaiting shipment” page. Access this page by selecting the name of your establishment (in the top menu bar). You will see a panel appear with the option “Products awaiting shipment.”

The “Products awaiting shipment” page lists all B/O and special order products ordered through Customer Service or online. You can access this page by selecting the name of your establishment (in the top menu bar). Then click on “Products awaiting shipment.”